When it comes to cleaning and sanitation, many businesses often find themselves in the hands of the wrong service providers. Eventually, they lose their brand’s image and business prospects, making many losses in the process. Some even have their business shut by the health authorities.
A common mistake the majority of such businesses make is overlooking some of the important aspects when shopping for washroom hygiene services. One of them is not vetting your potential service providers. Make it your goal to always ask them questions that will give you an idea of what to expect.
In this article, we have come up with some of the questions you should never miss to ask your candidates. Set aside adequate time to familiarise yourself with them.
What Experience Do They Have In The Business You Deal In?
The most ideal cleaning company to hire for washroom hygiene services is the one that has experience in your field. This is because they are familiar with the cleaning needs of your business. Cleaners from a company with little or no experience in your field are bound to make mistakes that could be costly for your business. Should you fail to find one, ask business owners in your field for recommendations.
Do They Have Adequate Trained Personnel?
Find out if the company has adequate cleaning experts. An experienced cleaning company will have enough staff to cover those that call in sick or cannot make it to your premises. Having sufficient cleaners also means that tasks will take less time to be accomplished. Well trained personnel are confident in their job. They interact with your employees and clients well, boosting your professional image.
How Do They Handle Their Recruitment Process?
Washrooms need routine cleaning which means personnel from the cleaning company will be at your premises regularly. To ensure your property is protected and safe, find out how the cleaning company goes about the recruitment process.
Apart from training and qualification, do they do thorough background checks? The last thing you want to have is security threats at your workplace or indiscipline incidents. Your hygiene solutions provider also needs to hire personnel who will follow the security measures that you have put in place.
So check that your chosen cleaning company strictly follows the screening process.
Which Cleaning Supplies Do They Use?
You do not want to fall for a cleaning company that uses toxic cleaning agents or those that will deteriorate your surfaces. So first make sure you understand the impact their products have on the surfaces and the environment as well.
Quality cleaning includes the use of professional cleaning supplies and the right cleaning techniques. Some cleaning companies go the extra mile to invest in green cleaning solutions which are safe and preserve the environment.
Ask your potential washroom hygiene service providers to share more about the cleaning agents and techniques.
What Are Their Charges?
During your search for washroom hygiene services, you will notice that prices vary from one service provider to another. Some are cheap yet offer quality cleaning while some charge higher but offer the same quality of services as the cheaper companies.
So before you settle for one, evaluate quality service delivery against the price tags. Ask if the packages you get include the exact services you seek or whether you can have your charges customized.
Compare the rates for the different companies and settle for one that is reasonable. Remember to ask what their mode of payment is and if the payment is made upfront or after the service.
Do They Have Recommendations?
In business, people will only tell you their positive side in order to convince you to work with them. However, do not take their words for it. Ask your candidates to give you a list of businesses they have served before.
Reputable cleaning companies will confidently do so while those with a shady reputation will hesitate. If one is not reluctant to share, It shows that they are up to the task. You can use the contacts they give you to reach out and get genuine feedback about their services on a first-hand basis.
With these questions, you can easily pick out a reliable cleaning company for sanitary hygiene service. They will save you from hiring the wrong service provider.
